Purchased the SE7000 spider farmer! November 8, 2023!!! I used it this year for two months before noticing the lights flickering !!! The following week The two pin connector started smoking and melted in my hands while trying to disconnect it !!! Since I only had three weeks left before harvesting, I chose to purchase a new 28M 2pin connector for $60 and Cut the melted factory two pin connector and it’s burnt wires out of the way!!! I then connected my new connector to save time and save my harvest!!! It worked for three days and then the LED Driver Stop working altogether! with 2 to 3 weeks left before harvesting!!! I Contacted ecogrowhawaii.com, which put me to Spider Farmer warranty and customer service only to be a nightmare!! After 15 emails and five days later, the best they will do was send me the replacement parts for me to install, but they out of stock and claims they will not have the parts until September 1st and if I consent to their offer, they will expedited free of charge !!!!!s. So, After all this runaround wasting my time n their lip service I contacted ecogrowhawaii.com today and hopes they would nip it in the butt and give me a full refund or Credit so I can purchase a new same day light from someone other than Spider Farmer !!! Only to find out and they said they will only give me a prorated refunded ecogrowhawaii.com credit which is approximately $200 less than my purchase price and refunded only after I packaged The lights they are currently hanging over my harvest along with the burnt up equipment back to a ecogrowhawaii.com pick up location !!!!! In then I was told that there maybe a restocking and delivery fee as well!!! before they could tell me how much a restocking may cost I was disconnected!!! I have to say I am very disappointed with Spider Farmer and their customer service and not warranty their product!!! I’m even more upset with ecogrowhawaii.com For not giving a 100% refund and for not taking charge and paying attention to their customers have had Bad customer service from Spider Farmer !!! Plus that ecogrowhawaii.com is continuing to sell their products Where is Spider farmer does not have to comply with or within a fast n speedy warranty resolution so the customer does not lose their harvest !!!! Let alone Selling a product that as repeatedly caught on fire and puts peoples lives, livelihood, including their homes, in danger!!! Not to mention all the time and money and effort that me and others have lost With our grow because we are spending too much time going back-and-forth wasting out time and getting nowhere with Spider farmer!!! So people keep that in mind when you decide to buy a light for your next grow!! And make sure you bump up your home/ fire insurance to its max cause you might need it!!